Topics:

• Poor ignition, no ignition of gas burner
• Gas burner does not ignite
• Gas surface burner does not light
• No power to gas surface burner
• Surface burner or ignitor does not click when turned on

Cause:

• Spill over causing electrical issue
• Burner placement or assembly
• Pot or pan size
• Spark module, switch, electrode, or ignitor not working
• Gas supply insufficient or poor quality
• No electrical power to the unit
• Ignitor is dirty
• Damaged regulator

Steps to Verify Issue:

Check the Electrical Supply

1. Make sure power is supplied to the unit. The ignitors are electric and will not spark or click without power.
2. Turn off power to the unit.
3. Make sure the water supply to the unit is turned on.
4. Leave the power off for at least 30 seconds.
5. Turn on the power and retest the unit operation.

Check the Unit

1. If new, confirm unit is using the correct gas type.
2. Verify aluminum foil is not being used to line the burner pan.
3. Make sure the ignitors (shown below) are clean. For cleaning information, see:

   • Wolf Cleaning Guide

     
4. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.